Privacy Policy

This site is maintained and managed by Gemtrada. Gemtrada.com is now the largest source of gems and collectibles on the Internet. We provide a variety of services for jewelry makers, collectors and hobbyists – including gemstones, books and gemological equipments used by jewelers and gemologists.

On some Gemtrada web pages you can make inquiries, buy products or ask to receive material. We collect your name and contact details on these pages. In order to tailor our subsequent communications to you and to continuously improve our products and services, we may also ask you to voluntarily provide us with information about yourself, your experience with our products and services and your contact preferences. Gemtrada is committed to respecting your privacy. Once you choose to provide us with personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Gemtrada and our merchants.

This statement regarding the privacy of the information you provide online covers five main areas: Awareness, Choice, Access and Accuracy, Security and Supervision.

Awareness
Gemtrada provides this Online Privacy Statement to make you aware of our privacy policy and practices and the choices you can make about the way your information is collected and used.

How we use it
Gemtrada uses your information to better understand your needs and serve you better. In particular, we use your information to assist you in completing a transaction, to communicate with you, to keep you informed of services, products and benefits, and to personalize our website for you.

From time to time, we may also use your information to contact you for market research purposes or to provide you with marketing information that we believe is of particular interest.

Who we share it with
Gemtrada will not sell, rent or lease your personally identifiable information to others. Unless we have your consent or are required by law, we will only share the information you provide online with other Gemtrada entities and / or business partners acting on our behalf to complete the activities described above. Such entities and / or business partners of Gemtrada, including those in other countries, are governed by our privacy policy regarding the use of this data. To grant or deny permission to share your information with others, please click here (this feature allows you to view all mailing lists on our site and delete yourself if you wish) or contact support@gemtrada.com

Choice
Gemtrada will not use or share the personally identifiable information provided to us online in ways unrelated to the ways described above without giving you notice and choice.

If you would like to have your personally identifiable information removed from our system, you can do so by clicking here or by contacting us at support@gemtrada.com and requesting to be removed from our mailing list.

If you have received a mailing from us, (a) your e-mail address is either listed with us as someone who has expressly shared this address in order to receive information in the future (“opt-in”), or (b) you have registered or purchased or otherwise have an existing relationship with us. We respect your time and attention by monitoring the frequency of our mailings.

Every email sent includes an easy, automated way to stop receiving email from us or change your expressed interests. To do this, simply follow the instructions at the end of each email.

If you have received any unwanted, unsolicited email sent through this system or which gives the appearance of being sent through this system, please forward a copy of that email with your comments to support@gemtrada.com for review

Access and accuracy
Gemtrada strives to keep your personally identifiable information accurate. If you wish to correct your information, you can correct it yourself by clicking here or by contacting us at support@gemtrada.com with corrected information.

You can view and change your current mailing lists and personal information at any time by clicking here.

Gemtrada is committed to respecting your intellectual property rights. If you believe these rights have been violated by a GEMTRADA merchant, please contact us at support@gemtrada.com and provide details of the infringement.

Safety
Gemtrada is committed to ensuring the security of your information. To prevent unauthorized access, keep records accurate, and ensure proper use of information, we have put in place appropriate physical, electronic, and managerial procedures to protect and secure the information we collect online. Find out why your order details are safe with Gemtrada.

While you shop at Gemtrada, we may place a temporary cookie on your computer system. We use the cookie for two purposes: to keep track of how many users visit our site and to keep track of your shopping carts. The only time we use cookies to correlate with names is to associate the items ordered with the name of the person placing the order in our shopping cart application. Cookies are the most reliable and easiest to implement way to do this. We do not share our cookies with other sites, nor do we use cookies from other sites and when you close your browser, the Gemtrada cookie is automatically deleted. Click here for a full explanation of our cookie processing.

Privacy Policy Changes
We can change this policy at any time from update. When this policy changes, you will receive this notification via e-mail.
We recommend that you check back regularly for any changes.

Supervision
If you have any comments or questions about our privacy policy, please contact us: support@gemtrada.com